Every business needs to keep their people connected and communicating. Here is how to select a cell phone plan to meet the needs of your staff while keeping costs low. A missed text, a dropped call, or the inability to access a website can potentially cost a company millions. Cellular service providers will try to reel you in with funny, eye-catching commercials and a seemingly endless parade of new handsets sporting new features they just can’t live without. Your decision of how to equip your workforce and which of the countless providers to partner with can make a big difference to your bottom line in a number of ways, but with a little research, the choice can be much easier than you anticipate.
Five rules when choosing a carrier
1) Coverage is key : You can’t do much on your phone without a signal, so make sure that you can get coverage in the places that you’ll need it. Just remember that no carrier network is perfect. Gaps exist, even in urban areas, and reception can vary by your precise location. For example, a carrier’s signal may not penetrate deep into buildings and underground. Another point to consider is whether a carrier uses GSM or CDMA. If your phone is CDMA-only, your international coverage will be limited. Fortunately, handsets that support both technologies are widely available.
2) Data speeds : Many smartphones these days support 3G and 4G network. If you want LTE , know where the carrier has 4G coverage and how fast it is. And just like with calls, make sure you’ve tried a carrier’s data network before committing.
3) Plans : Plans that require a contract are still the dominant service model, but that’s changing. Though the price of a calling plan used to be dictated by how many anytime minutes you had, unlimited calling is now largely the rule. Messaging tends to be unlimited, as well, which removes the need to buy a separate bundle.
4) Your phone : If your heart is set on a particular phone that’s available with only one carrier, then you may have skipped the previous points entirely.
5) Customer service : For everyone who has a horror story with a provider, there probably are almost as many people who have had no problem. Also, though consumer studies singing the praises of different carriers continue to get headlines, there are no guarantees.